Discovery Support Services (DSS) was born out of the desire to create an agency that maintains its focus on clients' needs and does not ignore any areas where many people fall through the gaps. As a private business, we are removing the “red tape”, waiting lists, and specialized application processes that marginalize clients, and are able to reach our clients when they need support the most. We want to simplify the support and counselling process and bring it back to where it belongs: one on one counselling that maintains the focus on compassion, empathy, genuine caring, and relationship building. We believe that the most powerful tool in the counselling process is the relationship that’s established between the professional counsellor and the client and that relationship becomes the tool for manifesting positive change. We also have a strong belief in commitment and maintaining that commitment with continued contact and follow up. Our goal is to stick with you through the crisis and stay there with you for as long as needed. Our programs are developed based on years of experience and knowledge of what works and what doesn’t work. We know our approach is effective because we have witnessed its success in practice.

 

• Family and individual adult counselling using evidence based therapy (i.e. cognitive behaviour therapy, dialectical behaviour therapy-non-judgemental-mindfulness)
  
  
• Life coaching (using a variety of client involved and approved strategies)
  
  
• Support counselling for parents or caregivers
  
  
• Court reports and court advocacy for young people per Youth Criminal Justice Act (YCJA) and Adult Offenders requiring substance abuse counselling, anger management and domestic abuse counselling
  
  
• Advocacy and representation to other agencies (i.e. Children’s Aid societies, school, probation, courts)
  
  
• Specialized counselling support for victims of crime including domestic assault
  
  
• Family Mediation preparation
  
  
• Family Mediation (Closed Mediation - parenting plans)
  
  
• Grief Counselling (daily functioning and management of loss)
  
  
• Anger management (individual or group)
  
  
• Substance abuse counselling (individual or group)
  
  
• Support services for acquired brain injury clients
  
  
• Support services for Asperger’s clients
  
  
• Specialized counselling services for emergency services personnel (i.e. police, fire, ambulance) (PTSD and other profession specific issues)
  
  
• Mobile counselling and outreach in community or in special circumstances with accessibility issues at residence (target areas include Orangeville, Brampton, GTA, Mississauga, Newmarket, Guelph, Barrie, Owen Sound, Collingwood, Alliston)
  
  
• Specialized camp trips and life skills learning excursions as arranged and advertised
  
  
• Workshops and training for other agencies, groups, schools etc.
  
  
• Workshops or group presentations for schools, agencies etc. available in areas of Youth and the Law (YCJA), support strategies for parents and caregivers, family mediation for parenting plans as well as training sessions and specialized workshops and presentation on Acquired Brain injury to assist recovery and treatment
  
  
• Female and male counsellors available per gender requests

 

• To be the absolute best we can be at what we do
  
  
• To always base our counselling on evidence based theory grounded on current research and education
  
  
• To maintain our commitment to clients and advocate on their behalf to other agencies
  
  
• To strive to prevent recidivism with young people and guide them towards a more productive meaningful path that increase their confidence and self esteem
  
  
• To continue to grow as professionals and teach what we have learned to others
  
  
• To continue to maintain availability and affordability to our clients
  
  

• To always put our clients first
  
  
• To maintain professionalism and “best practice” standards
  
  
• To continue to serve our clients with genuine empathy and compassion
  
  
• To never give up, even when we are struggling, and seek the best outcomes for our clients
  
  

• Humanism first (respect and involvement)
  
  
• Idealism (best possible outcomes)
  
  
• Professionalism (commitment to education)
  
  
• Commitment (building trust, transparency and accountability)